Toyota Introduces T-Care: New After-Sales Service Program Up to 60,000 km
Jakarta, Indonesia — Toyota has officially launched a new after-sales service initiative called T-Care, aimed at improving ownership experience for customers who purchase new Toyota vehicles with 2022 production codes. The program, effective July 1, 2022, offers a suite of benefits including free periodic servicing and extended warranty coverage — a strategic move to strengthen customer confidence and vehicle maintenance quality in Indonesia. (AutoReviewUS)
“T-Care demonstrates Toyota’s ongoing commitment to quality after-sales service and educating customers about the importance of regular maintenance,” said Anton Jimmi Suwandy, Marketing Director of PT Toyota-Astra Motor (TAM). (AutoReviewUS)
What Is T-Care?
The T-Care program is an upgraded after-sales service package that provides Toyota owners with cost-saving benefits on scheduled maintenance and peace of mind through extended warranty coverage. (Toyota Pressroom)
Key Benefits of Toyota T-Care
| Benefit | Details |
|---|---|
| Free Service Labor | Up to the 7th periodic service (maximum 3 years / 60,000 km) |
| Free Spare Parts | Covered up to the 7th periodic service (maximum 3 years / 60,000 km) |
| Extended Warranty Reward | Additional 1 year / 20,000 km if services are done on schedule (total warranty up to 4 years / 120,000 km) |
| Applicable Models | Toyota models with 2022 production codes (e.g., Corolla Cross, Fortuner, Innova, Camry, Yaris, Hilux, Supra, etc.) |
Source: Toyota press releases and program information. (Toyota Pressroom)
Program Coverage and Eligibility
The T-Care program applies to customers who purchase new Toyota vehicles starting July 1, 2022, with eligible models spanning from compact hatchbacks to SUVs and luxury minivans. Some of the models included are:
Corolla Cross & Corolla Cross Hybrid
C-HR Hybrid
Fortuner
LC-300
Raize & Rush
Avanza & Veloz
Innova & Voxy
Camry & Camry Hybrid
Hilux
Toyota Supra (special service coverage applies) (AutoReviewUS)
The program is an enhancement over Toyota’s previous “Free Periodic Service Fee” initiative, which offered free service labor and parts up to the 6th periodic service (4 years / 50,000 km) on select vehicles. (AutoReviewUS)
Why T-Care Matters
After-sales service quality is a key factor in vehicle ownership satisfaction. According to industry observers, comprehensive service programs like T-Care can influence long-term customer loyalty and brand perception. (Oto)
Toyota emphasizes that regular maintenance — ideally every six months — helps maintain vehicle performance, safety, and comfort over time. (AutoReviewUS)
Learn More
Toyota Official After-Sales Service Info (Indonesia): Toyota T-Care Program Overview — https://aftersales.toyota.astra.co.id/t-care (aftersales.toyota.astra.co.id)
Toyota Corporate Profile: Toyota on Wikipedia — https://en.wikipedia.org/wiki/Toyota (en.wikipedia.org)
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